Ultimate guide: Enhance User Engagement on Your Website with 9 Easy Steps

March 10, 2015 • Internet Marketing Blog - SEO, SEM and SMO • Views: 2,103


So you own a business website. Do you want to increase the popularity of your online business? Is your website able to cater to the target audience needs? Does the visitor land on your web page, but click away without engaging with your brand?

If you are looking for an answer to the above stated questions and many other similar ones, you have come to the right place. The key to a successful online business is high user engagement. Read on to this ultimate guide that will help you to increase audience interest toward your website.

Know Your Audience

know-your-audience-300x206If you want to increase user engagement toward your business website, the most crucial aspect is to know your target audience. As a marketer, having knowledge about your target audience preferences is important to design strategies for successful engagement.

Remember to design strategies that focus on your target audience. Use user-focused content on the website to attract their attention.

Add The Search Functionality

How many times have you visited a website only to find that you are unable to locate their products or services? Being unable to find a service or products readily can be really frustrating for a visitor. Therefore, having the search function on your homepage can increase your visitor’s interest in your website.

Have a WordPress powered website? If so, you can easily use the WordPress search widget to add search functionality to your website. You can even use Google custom search to make it easy for your visitors to find your services.

Informative and Relevant Content

informative_contentRemember that people are only going to visit your website, if you can:

  • Answer their questions
  • Offer them something interesting

Content is regarded as the king in the online industry, therefore it is important to write customer-focused, interesting and fresh content. Many business owners make the mistake of writing content that does not target their audience. Thus, if you want to stay ahead of your competitors and increase user engagement with your online business having relevant and engaging content is vital.

The Click To Option

Customer’s engagement can also be increased by including click to call or chat option on your website. By offering your customers the services they are looking for or by being available to them around the clock will also help to increase the credibility of your business.

Having a call to action line spread across the page gives people access to your services readily as they can schedule an appointment without calling you. Different tools and plugins can be used to introduce this functionality on your website.

Video Content

Collection of imagesHow many times have you visited a website that had videos on it? Did you stay on till the video finishes? I am sure that you must have seen video testimonials. Videos offer you a chance to present your services in a better manner. Using short videos on your website can help you to convey your message in a better manner while increasing customer’s engagement.

Video testimonials from your previous clients will help you to build your customers trust toward your business. Now-a-days business owners in a large number are using this tactic to increase the popularity of their business. You can also add a call to action line in your video to make it more engaging.

Decrease the Website’s Loading speed

Imagine a situation where you visited a website and waited for it to load completely. For how long will you stay on the page? 5 seconds, 10 second or 15 second at the maximum and then you will move on to another page, right? Your visitors are no different; if your website does not load fast they will definitely move on to your competitor’s site.

A website that loads faster always attracts a higher number of visitors. Therefore decrease the loading speed of the website and make it easier for the visitors to navigate through it. To do the same, you can contact your web host or change the hosting plan.

Be Consistent On the Website

consistent-website-experiences-with-intuitive-navigation-1-638To keep your audience interested, it is vital that you are consistent with the content. If your website has a blog section, remember to keep it updated. Nothing can attract visitor’s attention more than a weekly blog. Give your visitors fresh and valuable content so that they are hooked to your website and look forward to the blog every week.

If you regularly post on Wednesday, your audience will return every Wednesday to read your posts no matter what. If you post an article on Wednesday and then on Friday and did not post the article in the subsequent week, you are bound to lose on your regular visitors. So make sure that you are consistent with the posts.

Feedback and Advice

Asking for advice or feedback from your customers is one of the best ways to increase their engagement. Feedbacks also help you to improve your services and offer what your online visitors are looking for.

Wouldn’t it be great if you can find out what your customers think are lacking on your website? Ask for true opinions and use different tools to offer the best services to your customers. A well-planned website is bound to attract visitor’s attention.

Indulge in Social Media

Interactive-marketing-and-social-media-for-start-up-venturesIf you want to engage your audience in regular conversations, nothing can beat the potential of social media. Answering your customer’s question or by dropping hints often humanizes your company, in turn increasing the level of trust.

With the help of social media platform, your audience can reach out your services easily and ask their doubts easily. Different social media sites such as Facebook, Twitter or StumbleUpon make it easier for your customers to access your services. Remember that social media is a two-way channel, so make sure that you make the most of it to engage your audience.

Increased engagement means enhanced awareness about your services and it is important to increase leads to generate profits. So if you want to build trust with your audience, follow the above written tips to amplify user’s engagement.

Know about any other tips that can help your business to increase its conversion rate? Remember to comment it below!!

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Tags: 9 Easy Steps to user Engagement on Your Website,Add The Search Functionality,Decrease the Website’s Loading speed,Enhance User Engagement on Your Website,Indulge in Social Media,Informative and Relevant Content,

  • http://www.jeffguestwebdedign.co.uk/ Jeff Guest

    Nice to see you started with the most important step – know your audience. Profiling can help you gain deeper knowledge of who you are really selling to and how to communicate effectively